Cancellation and Refund Policy

Cancellation and Refund Policy:-

The following refund policy will be applicable for any web hosting account Order Nowd on or after 05 Feb 2021 or web hosting account Order Nowd prior to 05 Feb 2021 or email hosting. Terms & condition of refund policy as follows:-

1. Customer must agree(s) that 15 Days Refund policy is applicable only on web hosting account Order Nowd on or after 05 Feb 2021, any web hosting ac Order Nowd before 05 Feb 2021 2011, email hosting packages.

2. Refunds will be issued solely online and will be payable to the billing account holder only, in the same manner as the original payment was made. We reserve the right to issue refunds using the same payment method used for the original transaction.

3. Customer must agree that refund will not cover any kind of taxes, setup fees, refund processing fee, postal charges or any kind of payment processing charges or bank fee(s).

4. Customer must agree that refunds will be cover only the on-going subscription period/cycle only and will not cover any past invoices paid for the service subscription or renewal by the customer(s) side.

5. Customer must agree that they will be required to send refund request by creating a valid support ticket request using link click here. Please note that will not entertain any other kind of refund’s request other than a refund request via support ticket.

6. Customer must agree that 15 Days refund policy will be applicable for pre-decided products / services by only for which will advertise on it’s website that the concerning service will be subjected to be covered under 15 days refund policy applicable or not on it’s product detail’s web page.

7. Customer must agree that there will be no any kind of refunds applicable on the following services including, but not limited to domain names, seo services, sitelock, ssl certificates, video tutorials, email marketing, dedicated server hosting or any additional services such as data transfer overages, disk space overusages, any kind of upgrades, any kind of renewals, any other value added or addon services, domain registration, renewal or transfer fees, etc. which are non-refundable item(s) due to nature of the digital services provided there.

8. Customer must agree that there will be no refunds issued in case your web hosting ac was involved in violation of our terms of service or any kind of illegal or system resources overusages or after 15 days period or beyond coverage of our refund policy as noted here.

9. Customer must agree that there will be no refunds issued for any kind of renewal payments under our 15 days refund policy & thus if customer want to discontinue using the services or products offered by from its next renewal onwards in such case they must not renew their such services with and shall inform without making payments of renewal to team via support ticket regarding such discontinuation required for such service account of them with receiving a cancellation request, our team will process it promptly during our business hours. The cancellation will take effect immediately unless specified otherwise by the customer.

10. Customer must agree that Whiz Global Solutions’s liability even for its own negligence or human-errors may not be in any event exceeded than amount equivalent to charges paid by subscriber for services during the period in which such any kind of damages occurred, if any. In no event shall the Whiz Global Solutions be liable for any special or consequential loss, compensation, damages, or injury other than charges paid by subscriber for services during such period.

11. Customer must agree that for any kind of refund related query or dispute or confusions customer may feel free to contact support desk by creating a support ticket by clicking here & will have sole authority for any kind of such decisions related to customer’s eligibility to our anytime refund policy or not or any kind of other dispute/ confusions or refund related other queries where will decide such decisions depending on different circumstances of the issue. Customer must agree that will have sole authority to entertain any such kind of issues. Customer must agree that he/she will respect any kind of such decisions made by side.

12. Customer must agree that in any case in the event, that if the refundable amount is below than the refund’s processing charges, in such case(s) there will be no any kind of refunds will be issued however customer will have their current services continued as it is till their next renewal date.

13. There is a special 7 days refund policy only on our VPS hosting/ VPS Server packages however refunds for VPS will be issued only during initial 7 days of new Order Now of service only. Please be informed that no refunds will be provided in case of any TOS violation or any spam complaints if received against your VPS Server.

14.Refunds will typically be processed within 2 working days after the refund request is approved. Please note that it may take additional time for the refunded amount to reflect in your account, depending on your financial institution.